Botanic Gardens Trust, Sydney, Australia

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Questions and Answers

Midnight at the Oasis 2013

Q:  Where is Midnight at the Oasis located?
A: Midnight at the Oasis is at Fleet Steps South, adjacent to Sydney Harbour. >> Click here to view location.

Guests will experience fantastic views of Farm Cove, the Sydney Opera House and Sydney Harbour Bridge - the best location in Sydney to see the fireworks! Enjoy the stars in the open air, surrounded by the Royal Botanic Garden. During the year this site is available for hire for a range of public and private events. Click here to find out about >> Weddings & Venues.

Q:  What is included in the ticket price?
A: Your ticket to Midnight at the Oasis includes exclusive access to uninterrupted harbourside views of the fireworks, at 9.00 pm and at midnight, a sumptuous three course evening meal, a dance floor and DJ. Beverages are not included but a selection of quality beverages will be for sale from a cash bar. 

Q:  What is included in the evening meal and how is this served?
A: Guests collect meals (>> Click here to view sample menu) from the catering service counter as per meal service timing using the meal vouchers provided at the entry. We ask that guests arrive no later than 8 pm to enjoy the full catering service at the event. Please note that main course choices will be dependent upon popularity on the event night and an alternate selection may need to be made if your first choice is not available.

Q:  Is there any entertainment?
A:  Yes - there is a dance floor with spectacular panoramic harbour views as the back drop. A DJ will provide all the latest in music to get you on the dance floor!

Q:  What time are the fireworks?
A: There are two fireworks displays on New Year’s Eve: 9.00 pm and midnight. Fireworks presentations are synchronised to music which is broadcast at the event. The fireworks are provided by City of Sydney. In the event the fireworks are cancelled, the Royal Botanic Gardens & Domain Trust will not be held responsible or provide compensation.

Q:  Where can I purchase tickets and when do ticket sales close?
A: There are no Door Sales on the night. Tickets can be purchased via our ticketing website from 9.00 am on Tuesday 8 October. Ticket sales will close 5 pm Friday 27 December UNLESS sold out prior. This event usually sells out quickly, so purchase your tickets early to avoid disappointment.

Q:  How does the seat allocation work?
A: These are shared tables and are configured for 4 (can be 5 if required) or 10 guests. At the time of booking you will be allocated the best available table that matches your ticket request. To ensure you are seated together with your friends you are encouraged to purchase in ONE transaction.

Q:  How do I arrange to sit with my friends?
A: To ensure you are seated with your friends, you will need to purchase your tickets in the ONE transaction. Customers who would like an exclusive table of 5, or groups of 10 or more wanting to sit as close together as possible, will need to call 1300 111 369 (+612 9288 7274) during business hours.

Q:  How do I access the event?A: Midnight at the Oasis is located at Fleet Steps South. The ONLY entry is via Art Gallery Road (left hand side of the road, 100 m north of the Art Gallery of NSW) where there will be a security check point. Guests will then walk about 400 m to the event site. Click here to view location.

Q:  What time should I arrive?
A: Entry to the event is via the entry check point from 6.30 pm. There is no need to arrive prior to gates opening as only valid ticket holders will be allowed entry to the site. Please note all guests must arrive at the security check point no later than 8 pm to enjoy the full catering service. There will be no further admissions after this time. Please allow additional travel time on New Year’s Eve.

The event finishes at 1.00 am. Exit is onto Art Gallery Road (same as entry).

Q:  What if I am attending with a group of people?
A: It is best to enter the event together as a group if you have made a group booking.

Q:  Are pass outs allowed once I have entered the event?
A: No - there are no pass outs from the event once a guest has entered the site. There are no exceptions.

Q:  Can I bring children?
A: This event is strictly an over 18's event. You must be over 18 years of age to purchase a ticket. Proof of age ID will be required at entry.

Q:  Can I bring alcohol?
A: No - this event is a licensed event, a range of alcohol and non-alcoholic beverages will be available to purchase from a cash bar throughout the night. Please note a condition of entry to the site will be to participate in a bag check conducted by event security. Opened beverages (including water) will be confiscated at the bag check. The Trust reserves the right to confiscate any restricted items and/or refuse entry to any persons not complying with conditions of entry.

Q:  Is there a dress code?
A: Smart casual attire with footwear that is comfortable to wear on grassed areas is suggested, along with a coat if it becomes cool in the evening.

Q: What will not be permitted into the event?
A: No BYO drinks (including alcohol and water), sparklers, illegal substances, weapons, glass and aerosol cans. Large golf umbrellas will not be permitted. Smaller umbrellas no more than 70 cm are permissible. Restricted items may be confiscated and entry refused to any persons not complying with conditions of entry. Please note all ticket holders will be subject to a bag check at the entry check point.

Q:  I have a special dietary requirement. What should I do?
A: The menu does endeavour to cater for all dietary requirements offering a standard or vegetarian meal selection upon booking. Please check with Venue Management at the Royal Botanic Garden Sydney regarding other dietary requirements at events@rbgsyd.nsw.gov.au.

Q:  Are there ATM or Credit Card facilities at the event?
A: There are no ATM or credit card facilities at the event. If you need to visit an ATM, you MUST do this prior to entering the event site.

Q:  Can I drive and park at the event?
A: There is no parking or vehicle access at the event site. Art Gallery Road will be closed to all vehicle traffic all day. Ticket holders are advised to use public transport; the closest train station is St James Station or Martin Place. Additional bus and ferry services are available, visit www.131500.com.au or phone 131 500.

Q:  Is this an accessible event?
A: Yes - the event is wheelchair accessible. Limited disabled parking for eligible permit holders is available on Art Gallery Road. To secure one of the limited disabled parking spaces please contact events@rbgsyd.nsw.gov.au before 12 December.

Q: Are there toilets on site?
A: Yes there are toilets including an accessible toilet for ticket holders' exclusive use.

The Royal Botanic Gardens & Domain Trust wishes all our guests

a safe and Happy New Year!

 

MATO

MATO