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Questions and answers - The Point
Q: Where is The Point located?
A: The Point is held at Fleet Steps North. >> View location map.
Guests will experience uninterrupted views of Farm Cove, the Sydney Opera House and Sydney Harbour Bridge - the best location in Sydney to see the fireworks! Enjoy the stars in the open air, surrounded by magnificent trees.
(Please note that the site is available for hire for a range of public and private events throughout the year. Click here to find out about >> Weddings & Venues).
Q: What is included in the ticket price?
A: Your ticket to The Point includes exclusive access to uninterrupted harbourside views of the fireworks, at 9.00 pm and at midnight, an entrée/snack box on arrival, access to street festival food stalls, tea and coffee and entertainment. A licensed bar with beverages for purchase is located on the event site.
Q: What is included in the evening meal and how is this served?
A: Please refer to the menu options (details to be confirmed).
An entree/snack box with a bottle of water is included per ticket holder at The Point. Patrons will collect their entrée box at the entry to the event site. Ticket costs also include access to a range of meal options from the festival style street stalls as well as tea and coffee. All other beverages can be purchased at guests’ own expense.
Q: What is the approximate cost of beverages at the event?
A: Please refer to the menu for approximate price guide (details to be confirmed).
Q: Is there any entertainment at the event?
A: The Point is a festival style garden party event offering patrons a relaxed atmosphere with DJ playing background music and other entertainment. There will be a small dance floor.
Q: What time are the fireworks?
A: There are two fireworks displays on New Year’s Eve: 9.00 pm and at midnight. Both displays are synchronised to music which is broadcasted at the event. The fireworks are provided by the City of Sydney and are dependent on safe weather conditions. In the event that the fireworks are cancelled, the Royal Botanic Gardens & Domain Trust will not be held responsible or provide compensation.
Visit the Sydney New Year's Eve website for more information on the fireworks display and New Year's Eve activities.
Q: When do tickets go on sale?
A: Ticket sales will commence at 9.00 am Tuesday 7 October 2014.
Q: When do ticket sales close?
A: Ticket sales will close 5.00 pm Saturday 27 December 2014 unless SOLD OUT prior.
Q: Where can I purchase tickets and when do ticket sales close?
A: There are no door sales on the night. Tickets can be purchased via our ticketing website (available from Tuesday 7 October) or by phone on 1300 111 369 (open 6 days Monday through Saturday). Ticket sales will close 5.00 pm Saturday 27 December UNLESS sold out prior. This event usually sells out quickly, so purchase your tickets early to avoid disappointment.
Q: How do I access the event?
A: The Point is located at Fleet Steps North. The ONLY entry is via Art Gallery Road (100 m north of the Art Gallery of NSW) where there will be a security check point. >> Click here for a location map. Guests will then walk about 400 m to the event site.
Q: What time should I arrive?
A: Entry to the event is via the entry check point from 6.00 pm. There is no need to arrive earlier than gates opening, as only valid ticket holders will be allowed entry to the site. Please note all guests must arrive at the security check point no later than 7.30 pm. There will be no further admissions after this time. Please allow additional travel time on New Year’s Eve.
Q: What time will the event finish?
The event finishes at 1.00 am. Exit is via Art Gallery Road (same as entry).
Q: What if I am attending with a group of people?
A: It is best to enter the event together as a group if you have made a group booking.
Q: Are pass outs allowed once I have entered the event?
A: No - there are no pass outs from the event once a guest has entered the site. There are no exceptions.
Q: Can I bring children?
A: No. This event is an over 18s event. You must be over 18 years of age to purchase a ticket. Proof of age ID will be required at entry.
Q: Can I bring alcohol?
A: No - this event is a licensed event, a range of alcohol and non-alcoholic beverages will be available for cash sale at our bar on site. Please note that bag checks will be conducted by security and is a condition of entry.
Q: Is there a dress code?
A: Guests are advised to wear comfortable clothing and footwear (the event site is grass terrain - high heels are not recommended!). Guests are also advised to bring warmer clothing as it can become quite cool at night.
Q: What will not be permitted into the event?
A: No BYO drinks (including alcohol and water), sparklers, illegal substances, weapons, glass and aerosol cans. Large golf umbrellas will not be permitted. Smaller umbrellas no more than 50 cm are permissible. Restricted items may be confiscated and entry refused to any persons not complying with conditions of entry. Please note all ticket holders will be subject to a bag check at the entry check point.
Q: I have a special dietary requirement. What should I do?
A: The menu does endeavor to cater for all dietary requirements, offering a standard or vegetarian meal selection upon booking. If you have other dietary requirements please email firstname.lastname@example.org
Facilities at the event
Q: Are there ATM or Credit Card facilities at the event?
A: We recommend you bring cash onsite to The Point. There are no ATM or credit card facilities at the event. If you need to visit an ATM, you MUST do this prior to entering the event site.
Q: Can I drive and park at the event?
A: There is no parking or vehicle access at the event site. Art Gallery Road will be closed to all vehicle traffic all day. Ticket holders are advised to use public transport; the closest train station is St James Station or Martin Place. Additional bus and ferry services are available, visit www.131500.com.au or phone 131 500. Parking may be available at the Domain Carpark.
Q: Is this an accessible event?
A: Yes - the event is wheelchair accessible. Limited accessible parking is available for eligible permit holders on Art Gallery Road. To secure one of the limited accessible parking spaces please contact email@example.com by Monday 1 December.
Q: Are there toilets on site?
A: Yes there are toilets including an accessible toilet for ticket holders’ exclusive use.
Q: What are the seating arrangements?
A: There will be a range of seating options available at The Point, but all seating is unreserved.
Furniture will range from cafe style tables and chairs, communal bench seating, individual chairs and picnic style rugs and cushions. No BYO seating or rugs allowed.
Q: When do the hot foods stalls open at The Point? Are the stalls accessible all night or can you only access them once?
A: On arrival all guests will receive an entree/snack box which includes an entree and as well as a snack for supper in the late evening. The hot food stalls will operate from 7.00 pm - 9.00 pm and the dessert and coffee stall will operate after the
9.00 pm Family Fireworks.
To allow our guests flexibility of choice, access to the food stalls will not operate on a voucher system. This means that guests can visit a stall more than once, but we cannot guarantee availability of all menu choices over the course of the night, as it will dependent upon the popularity of selections on the night.
Additional snacks are available at the bar for purchase if required.