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Terms & Conditions

CEP BGCP Booking and Payment Terms and Conditions

 

  1. Rates

  1. Annual Rates
Rates will be reviewed and updated at least each financial year.
 
  1. Quotes
A quote is only applicable for the period within the financial year in which it was given. Rates are subject to change each financial year increases may apply. Where a quote is issued for the upcoming financial year, any price increases will apply.
Please refer below for our fees and charges.

 

  1. Bookings and Payment

  1. Online Tickets
Purchase of a ticket online is final. Participants are required to bring a soft or hard copy of their online booking confirmation to the activity.
 
  1. Groups (Schools, Vacation cares and Private Bookings)
Group bookings are made via a BGCP Bookings Officer through an online form (schools) or via phone or email (other groups). A booking confirmation will be sent upon completion of a group booking and constitutes a formal booking, which will be invoiced upon completion of the activity.
 
Payment is required within 30 days upon receipt of an invoice. Cash and cheque payments are not accepted. Payment may be made by credit card and direct debit only.

 

  1. Refunds, Cancellations and Booking Changes

BGCP reserves the right to cancel any event in case of dangerous weather or if minimum participation numbers are not met.

  1. Wet Weather
All booked programs will go ahead in wet weather. In the case of severe weather warnings, the BGCP may cancel and a change of date or refund will be offered at the BGCP’s discretion. Should this occur you will be notified via email.
 
  1. Online tickets
No refunds apply for cancellation of tickets purchased online.
 
A request for a date change can be made in writing no less than 48 hours prior to the program commencement time. Approval of a date change is at the discretion of the BGCP.
 
  1. Schools Bookings
We require notice in writing at least eight (8) business days prior to the booked session for cancellation, number changes and rescheduling requests.
 
  1. Cancellations Cancellations (including change of date) received less than eight (8) business days prior to the booked session, and ‘no shows’ will incur a cancellation fee (refer to the table below for charges).
  2. Booking changes Requests to change number of booked participants received less than eight (8) business days prior to the booked session will incur the minimum charge per group/class or the charge per attending participant, whichever is greater.
 
  1. Group Bookings (except schools)
Where a cancellation is requested within 48 hours of the booking commencement time, a cancellation fee will apply.
 
  1. Cancellations Cancellations (including change of date) received less than 48 hours (or two business days, whichever is greater) prior to the booked session, and ‘no shows’ will incur a cancellation fee (refer to the table below for charges).
  2. Booking changes Requests to change number of booked participants received less than 48 hours (or two business days, whichever is greater) prior to the booked session will incur the minimum charge per group/class or the charge per attending participant, whichever is greater.
Disclaimer:
Public holiday rates apply to dates advertised by the NSW Govt. for New South Wales only.


 

Fees and Charges FY18/19

Group TypeCharge per participantMinimum charge per group/classMaximum participants per group/classCancellation fee
Primary School (2 hr)$13 per student$325
(25 students or less)		30 per BGCP educator$180 per booked class
Secondary School (2 hr)$13 per student$325
(25 students or less)		30 per BGCP educator$180 per booked class
Full day School (2 x 2 hr with 1 hr lunch break)$20 per student$500
(25 students or less)		30 per BGCP educator$180 per booked class
Tertiary (2 hr)$16 per student$400
(25 students or less)		30 per BGCP educator$180 per booked class
International (2 hr)$16 per student$400
(25 students or less)		30 per BGCP educator$180 per booked class
International (2 x 2 hr with 1 hr lunch break)$25 per student$625
(25 students or less)		30 per BGCP educator$180 per booked class
Vacation Care/School Holiday Group Bookings$18 per student/child$325
(18 students or less)		30 per BGCP educator$180 per booked class
Aboriginal Heritage Tours
 		Please enquire belowPlease enquire belowPlease enquire belowPlease enquire below

 
For further information relating to these terms & conditions, please contact the Education Team:
P: 92318134
E: programs.info@bgcp.nsw.gov.au
 

Updated Jan 2019

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