Frequently Asked Questions for Palm House Exhibitions
Q: If I have an exhibition, can I sell my artwork? If so, will you charge a commission?
A: You are welcome to sell your artwork and no, we do not charge commission on any sales.
If using the phone line to operate an EFTPOS terminal, a line rental fee is applicable. Refer to the rate card for current pricing.
Q: What equipment is provided?
A: 12 exhibition panels, 150 hooks, 2 trestle tables and 2 chairs.
Q: How do we hang our artwork?
A: The Trust supplies 150 hooks for hanging artwork from the top of the exhibition panels only. All other hanging equipment including cables (e.g. nylon, wire), connections to the artwork and additional hooks is the responsibility of the hirer.
Q: I don’t need the panels for my exhibition, can you take them away?
A: Yes, you can arrange this in advance with the Venue Management Office. Additional fees may apply.
Q: How do I access the venue?
A: You will need to collect and sign for the venue access card from Reception Monday to Friday. Over the weekend you must contact the Ranger who will provide access to the venue and will issue you with the venue access card.
Q: Can I take the venue access card home with me?
A: No, the venue access card must be left with Reception Monday to Friday and the Rangers on the Weekend.
Q: Can we open the windows?
A: Yes, a key to unlock the windows is provided with the venue access card for the duration of the hire period. Please ensure the windows are closed and locked at the end of the day.
Q: Can I use the lawn in front of the Palm House?
A: Lawn 3 is available for hire, additional fees apply.
Q: Can I have an opening function for my exhibition?
A: Yes, however you must seek approval in advance. We allow an opening function to occur at no additional charge if it is within the operating hours of the Garden. If the time extends beyond the operating hours additional hire fees and security fees will be applicable.
Q: Can I serve alcohol on my opening day/night?
A: Yes, alcohol can be served so long it is not sold. You must have RSA qualified persons serving the alcohol and their relevant certificates must be provided to the Trust in advance.
Further information will be provided in the Licence Agreement.
Q: Where do I park while my exhibition is on?
A: One complimentary parking permit is provided to the hirer for parking along Mrs Macquaries Road. It is valid for the duration of the booking in the Palm House during the open hours of the exhibition.
Q: Is there water at the Palm House?
A: Yes there is a tap located inside the Palm House.
Q: Who do I contact if I have problems on the weekend?
A: The Rangers are on duty on the weekends and their contact number is 0419 270 279.
To arrange a site inspection or make a booking for the Palm House, please contact the Venue Management Office.
Ph: 02 9231 8111