Terms and Conditions: Customer: The person who is attending the event. Member’s Price: Available for customers who will hold a current membership with Foundation and Friends of the Botanic Gardens at the time of the event/activity. Customers, individuals or groups must be named as membership holders. Non-Member’s Price: Available to all customers who are not current membership holders with Foundation and Friends of the Botanic Gardens. For cancellations of less than 10 days: No refunds or transfers. For cancellations of 10 to 30 days prior: Cancellation fee is 50% of event/activity price, capped at a maximum of $100. The remaining amount paid can be used to transfer to another event/activity or refunded. For cancellations of 30 days or more: No cancellation fee applied. The full amount paid can be used to transfer to another event/activity or refunded. Special cancellation policies apply to Foundation & Friends New Years’ Eve event, and National & International Tours. For more information about T&Cs call 02 9231 8182.